Overview: This event focused on the challenges and strategies for transforming IT operations, particularly in the context of limited funding and rapid technological changes. Discussions covered the importance of effective governance, strategic planning, and the integration of technology and data.

Key Discussions:

• Funding and Transformation: Addressed the drying up of large investments and the rapid pace of change, particularly in the health sector. Emphasised the need for driving operations to enable business success despite funding challenges.

• Governance and Architecture: Explored the struggle to leverage outsourced architecture, often seen as purely a tech function. Highlighted the need to integrate tech and data and improve business architecture.

• Strategic Influence and Decision Making: Discussed the role of executives in influencing decisions and the move towards capability-based strategies. Emphasised the importance of evidence-based decision making and continuous funding for projects.

• Operational Challenges and Solutions: Examined the issues with shadow IT, the need for clear policies and frameworks, and the challenges of managing legacy costs. Highlighted the importance of iterative approaches, incubator models, and effective communication to align IT with business goals.